top of page
  • Instagram
  • Facebook

The Power of 1:1 Support for Participants with Complex Needs

When a participant has complex needs — whether physical, psychosocial, cognitive, or behavioural — the right support isn’t optional. It’s essential.

1:1 support offers safety, dignity, and progress for people who may not thrive in group settings or shared ratios. For many families, it’s not a luxury — it’s the only real option.


🧠 What Are “Complex Needs”?

Every person is unique, but complexity might include:

  • Communication differences (non-verbal, AAC use, scripting, echolalia)

  • Emotional regulation challenges

  • High sensory sensitivities

  • Medical or personal care needs

  • Mobility or physical assistance

  • Trauma histories or behavioural challenges

  • Dual diagnosis (e.g. ASD + anxiety, intellectual disability + trauma)

Complex doesn’t mean “difficult.” It means support must be personalised and intentional.


🌱 Why 1:1 Support Makes the Difference

For participants with complex needs, 1:1 support means:

  • Predictable routines and a safe environment

  • A trusted relationship with one consistent support worker

  • Space to process and regulate without peer pressure

  • Tailored communication styles and patience

  • Activities matched to their sensory and emotional needs

  • Progress at their own pace — not forced to keep up with others

It's not just support. It's stability.


❤️ Progress Doesn’t Always Look Like Progress

With the right 1:1 support, participants may:

  • Make eye contact for the first time in weeks

  • Try a new food after years of refusals

  • Accept help instead of shutting down

  • Leave the house calmly

  • Use a new word, card, or sign to communicate

  • Recover from a meltdown with support — not fear

These moments matter. And they don’t happen by accident.


🧡 How Loving Life Supports Participants with Complex Needs

At Loving Life, we take the time to:

✅ Match the right worker — calm, patient, consistent

✅ Respect each person’s communication and sensory profile

✅ Work with parents, carers, and allied health where needed

✅ Adjust programs and environments to reduce triggers

✅ Build trust before we build goals

✅ Never force group settings where they’re not appropriate

We see the person first — not the behaviour, diagnosis, or plan.


💬 Let’s Talk About What Support Looks Like for Your Family

We know that families of participants with complex needs are often exhausted by the search for “the right fit.”

Let us be that fit.

📍 Based on the Gold Coast

Comments


Contact us!

Thanks for submitting!

Loving Life Support Services is an NDIS provider based on the Gold Coast and Sunshine Coast, offering disability support services tailored to each participant. We provide 1:1 support, SLES, and NDIS social groups for teens, young adults, and adults. Whether you're looking for a trusted NDIS support service or just starting your journey, our team is here to help. Our support workers service suburbs across the Gold Coast including Southport, Nerang, Labrador, Helensvale, and more

Locations

Gold Coast Hub: 2/9-11 Price Street, Nerang QLD 4211

Sunshine Coast Hub: 21a Allen Street, Moffat Beach QLD 4551

Brisbane & Mackay: Coming Soon!

Phone

Gold Coast: 0437 903 866 (Carli)

Sunshine Coast: 0437 170 386 (Angela)

Brisbane & Mackay: 0421 223 882 (Aaron)

© 2024 Loving Life Support Services Disability Support Service Gold Coast 

bottom of page