NDIS Assistive Technology: What You Need to Know (Without the Jargon)

Assistive Technology (AT) is one of those NDIS terms that gets thrown around a lot — but what does it really mean? In short, AT refers to items and devices that help you live more independently, safely, and confidently. Think: a shower stool, a screen reader, a powered wheelchair — or even modified kitchen equipment that helps you prep dinner on your own terms.

Here’s everything you need to know about how AT works under the NDIS, what’s included (and what’s not), and how to make sure your supports tick the "reasonable and necessary" box.

What counts as Assistive Technology under the NDIS?

According to the NDIS, assistive technology is “equipment, technology and devices that help you do things you can’t do because of your disability.”

That can include supports for:

• Personal care (like shower chairs or continence products)

• Mobility (wheelchairs, walkers, ramps)

• Hearing and vision (alerting systems, magnifiers)

• Recreation and communication

• Household tasks (modified cooking tools, talking thermometers)

Essentially, AT should help you participate more fully in daily life — at home, work, school, or in the community.

What the NDIS doesn’t fund as AT

The NDIS generally won’t cover:

• Tablets, mobile phones, gaming consoles, internet or streaming subscriptions

• Treatment or rehab equipment

• Items everyone uses (like standard fridges, TVs, or non-modified cars)

• Ramps or fit-outs used by the general public (like at work or school)

The golden rule? If it’s something most people would use — and it’s not specifically modified to meet your support needs — it’s probably not NDIS-funded AT.

Replacement Supports: A special case

Sometimes, the NDIS allows you to swap a regular support for something that better suits your needs — even if that new item isn’t usually funded.

Examples:

• A smartwatch that helps with reminders (instead of support worker prompting)

• A tablet with a communication app (instead of paying for speech sessions)

• A smart washing machine that allows more independence at home

BUT: You must get NDIS approval before making the purchase, and any invoices must be dated after approval. Replacement supports aren't extra – they replace something already in your plan.

Is Assistive Technology ‘Reasonable and Necessary’?

For AT to be funded, it must:

✅ Be related to your disability✅ Help you do something you can’t do without it✅ Be good value compared to alternatives✅ Be safe and suitable for your needs✅ Help you reach your goals

The 3 Levels of Assistive Technology Pricing

The NDIS breaks AT down into three pricing tiers:

🟢 Low Cost (under $1,500)

No quote needed. Can be claimed from your Core Supports budget.Examples: Eating aids, long-handled sponges, communication boards.

🟡 Mid Cost ($1,500–$15,000)

Needs written evidence from an AT advisor. No quote required.Examples: Basic power wheelchairs, adjustable beds, modified equipment.

🔴 High Cost (over $15,000)

Needs an AT assessment and a quote. You may also need to trial the item.Examples: Custom mobility devices, home automation systems, high-tech prosthetics.

Top tip: You can only buy the specific model/item stated in your plan if it’s listed under Capital Supports.

Risk Levels Also Matter

The NDIS considers both the price and the risk of harm when approving AT.

• Low-risk AT: Safe, simple to use, available off-the-shelf

• High-risk AT: Could cause harm if misused, needs training/setup or clinical input(e.g. hoists, prosthetics, bed sticks)

High-risk items always need advice from a qualified AT assessor.

Need Help Choosing the Right AT?

If you’ve got AT funding in your plan, you’ll need at least $500 in your Capacity Building budget to get advice from an independent AT advisor. This could be:

• An occupational therapist

• A rehabilitation engineer

• A continence nurse

• Another qualified professional

Upload that advice to your myplace portal — it’s your best bet for smooth sailing when it comes time to submit receipts or justify purchases.

Final Thoughts

Assistive Technology can make a huge difference — but it’s important to follow the NDIS rules so your claim isn’t rejected. When in doubt, get advice, document everything, and make sure your purchases link back to your goals and impairments.

📝 Need more help navigating AT or NDIS funding? 

Find a Support Coordinator or Allied Health using our NDIS Provider Directory here.