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Helping NDIS Participants Navigate Setbacks and Build Resilience

Setbacks happen to everyone. A goal doesn’t go to plan, a routine gets thrown off, or something just feels too hard. For NDIS participants, especially those navigating disability-related challenges, these moments can feel overwhelming.

At Loving Life, we don’t just support the wins — we support the stumbles, too. Because resilience isn’t about avoiding struggle — it’s about learning how to bounce back, ask for help, and keep going.


🧠 What Is Resilience (And Why Does It Matter)?

Resilience is the ability to:

  • Cope with stress or change

  • Try again after failure

  • Regulate emotions

  • Solve problems or ask for help

  • Adapt to new situations

It’s not something you either have or don’t have — it’s a skill that can be built with the right support.


💬 Common Setbacks for NDIS Participants

We often see setbacks like:

  • Trouble achieving a goal (e.g. couldn’t cook the meal, or got overwhelmed in a group)

  • Conflict with a peer or support worker

  • Change to routine or plans

  • Sensory overload or dysregulation

  • Social misunderstandings

  • Physical or mental health issues that impact participation

Without support, setbacks can lead to:

  • Withdrawal

  • Meltdowns or shutdowns

  • Avoidance of activities

  • Low confidence or self-worth


🛠️ How We Support Participants to Navigate Setbacks

At Loving Life, we take a gentle, strengths-based approach that helps participants:

  • ✅ Name the setback (using clear, participant-friendly language)

  • ✅ Regulate before problem-solving (via sensory tools, calm spaces, or breaks)

  • ✅ Reflect on what happened without shame or blame

  • ✅ Try again in smaller steps

  • ✅ Use visuals, scripts, or prompts to support learning

  • ✅ Celebrate effort — not just outcomes

  • ✅ Hear that it’s okay to feel disappointed, frustrated, or anxious

Our staff are trained in trauma-informed, neurodiversity-affirming practices — and we always move at the participant’s pace.


🎯 Building Resilience Through Real-Life Practice

We incorporate resilience-building in daily support by:

  • Encouraging flexible thinking (e.g. “That didn’t work — what else could we try?”)

  • Modelling self-talk and problem-solving aloud

  • Using visuals like “What to do when things go wrong” charts

  • Supporting goal-setting and micro-accomplishments

  • Validating all feelings — even the hard ones

  • Reframing setbacks as part of growth (e.g. “Now you know what to do differently next time”)

Because bouncing back doesn’t mean pretending nothing happened — it means moving forward with support and tools.


🧡 We’re Not Just Here for the Good Days

Real support means showing up for:

  • Meltdowns and breakthroughs

  • Big feelings and small wins

  • Messy middles and new starts

At Loving Life, we help participants build the confidence to say:

  • “I can try again.”

  • “I need help.”

  • “It didn’t go to plan — but I’m still proud.”


📍 Based on the Gold Coast

📝 Contact us here if you’d like to learn more about our 1:1 or group-based supports for emotional development and real-world resilience.

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Locations

Gold Coast Hub: 2/9-11 Price Street, Nerang QLD 4211

Sunshine Coast Hub: 2/147 Grigor St West, Moffat Beach QLD 4551

Brisbane & Mackay: Coming Soon!

Phone

Gold Coast: 0437 903 866 (Carli)

Sunshine Coast: 0437 170 386 (Angela)

Brisbane & Mackay: 0421 223 882 (Aaron)

Helpful Links

Loving Life Support Services is a NDIS provider based on the Gold Coast and Sunshine Coast, offering disability support services tailored to each participant. We provide 1:1 support, SLES, and NDIS social groups and day programs for teens, young adults, and adults. Whether you're looking for a trusted NDIS support service or just starting your journey, our team is here to help. Our support workers service suburbs across the Gold Coast including Southport, Nerang, Labrador, Helensvale, and more

© 2024 Loving Life Support Services Disability Support Service Gold Coast 

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