top of page
  • Instagram
  • Facebook

Impairment Notices for NDIS Participants (Starting Jan 2025)

From 1 January 2025, the NDIA is rolling out impairment notices for all NDIS participants — and there are a few important things to know.


🧾 What’s an Impairment Notice?

An impairment notice is a new document that confirms you have a permanent disability or significant impairment. It outlines the specific types of impairments you experience, which helps the NDIA match your plan and funding to your actual support needs.

This is part of a broader move away from diagnosis-based access and toward recognising how your disability actually impacts your daily life.


👋 Who Will Receive an Impairment Notice?

  • New participants joining the NDIS from 1 January 2025 will receive an impairment notice when they are granted access.

  • Existing participants will get one at their next plan review or when transitioning to a new plan — so don’t stress if you don’t get one straight away.


🔍 What’s Included in the Impairment Notice?

Your impairment notice will explain:

  • Whether you qualify through the disability or early intervention pathway

  • Which of the 6 impairment categories you fall under

The categories are:

  1. Intellectual

  2. Cognitive

  3. Neurological

  4. Sensory

  5. Physical

  6. Psychosocial

You might fall under more than one category — for example, someone could have both physical and intellectual impairments, and need supports that match both.


🧭 Why Is This Changing?

The NDIA is moving away from basing access and support purely on diagnosis — because two people with the same diagnosis can have very different support needs.

By focusing on functional impairments, the system aims to better match supports with the actual help a person needs in daily life.


💡 What Does This Mean for Your Plan?

In the future, your NDIS funding decisions will be linked directly to the impairments listed in your notice. That means any supports you purchase with your NDIS funds will need to match the categories outlined in your notice.


📝 Can You Request a Change?

Yes. If you receive a notice and feel something’s missing or incorrect, you can request to add or remove impairments through a variation process.


🧾 Haven’t Received Yours Yet?

If you’re an existing participant and want to understand what the NDIA used to grant your access, you can submit a Participant Information Access Request. You’ll receive:

  • Your original Access Request Form

  • Any Evidence of Disability

  • Any Supporting Evidence

  • Your original Access Decision and the reasons for it

This isn’t the new impairment notice — but it might give you a clearer picture while you wait.


💬 We’ll Keep You Updated

We know this is a big change. You can keep up to date with more information here


If you have questions about your plan or what this means for your supports, feel free to get in touch — we’re always here to help.

Comments


Contact us!

Thanks for submitting!

Locations

Gold Coast Hub: 2/9-11 Price Street, Nerang QLD 4211

Sunshine Coast Hub: 2/147 Grigor St West, Moffat Beach QLD 4551

Brisbane & Mackay: Coming Soon!

Phone

Gold Coast: 0437 903 866 (Carli)

Sunshine Coast: 0437 170 386 (Angela)

Brisbane & Mackay: 0421 223 882 (Aaron)

Helpful Links

 

 

 

Loving Life Support Services is a NDIS provider based on the Gold Coast and Sunshine Coast, offering disability support services tailored to each participant. We provide 1:1 support, SLES, and NDIS social groups and day programs for teens, young adults, and adults. Whether you're looking for a trusted NDIS support service or just starting your journey, our team is here to help. Our support workers service suburbs across the Gold Coast including Southport, Nerang, Labrador, Helensvale, and more

© 2024 Loving Life Support Services Disability Support Service Gold Coast 

bottom of page